As of January 1, 2020 card holders no longer have the following benefits:
[LIST][*]No more roadside assistance[*]extended warranty drops to 90 days from one year ([*]The exclusive per-visit rate for Delta Sky Club Access will increase to $39
per person, from $29.[*]No more travel accident insurance





Meanwhile,

  • Higher late fee
  • Higher interest rates
  • Lowered reward payouts



How do they have customers at all?